Spare Parts
At Premier Tech, providing parts is not a problem. Together with our sister companies in Europe and Asia, we are able to provide parts quickly and efficiently anywhere in the world from our depots located in Quebec (Canada), Salt Lake City (USA), the United Kingdom, France, Italy, Germany, Netherlands and Thailand.
To buy your parts online, click here.
Our Parts Departments can be reached at:
Quebec, Canada – All Premier Tech Equipment
Phone: +1 418-867-8884
Fax: +1 418-862-6642
E-mail: parts@premiertech.com
Salt Lake City, USA – Any STONEPAK equipment and predecessors: Bates, St. Regis Bates, Stone Container, Smurfit Stone, Altivity and Graphic Packaging
Phone: +1 801-536-0431
Fax: +1 801-363-7830
E-mail: stonepakparts@premiertech.com
California, USA – Any W.G. Durant, BAG Equip and Chronos Richardson Equipment
Phone: +1 909- 902-1211
Fax: +1 909-902-1229
E-mail: partsusa@premiertechsystems.com
Our Parts and Service Team offers several spare parts kits including routine wear parts or even whole control modules. We can provide suggested spare parts lists if you would like to carry a minimum number of spares on your shelves to minimize potential downtime. We can also elaborate customized spare parts lists tailored specifically to your equipment and needs. Discounts are available for online orders and also for customers ordering large quantities
Genuine Parts and Services
This logo certifies the integrity and authenticity of all the parts used to build your top-of-the-line equipment. Premier Tech Chronos are the sole approved owners of all original technical drawings and design improvements. We ask you to be careful when choosing your spare parts suppliers and service contracts and we strongly recommend that you only use parts distributed by Premier Tech. We recognize that there is choice available on the market but your choices may have an impact on the performance of your equipment as well as on its longevity. Please remember that Premier Tech alone owns the Intellectual Property (IP) for the following brands: PREMIER TECH CHRONOS, PREMIER TECH SYSTEMS, PREMIER TECH INDUSTRIAL, STONEPAK, CHRONOS RICHARDSON, VERVILLE, DURANT, RICHARD SIMON, BATES, ST. REGIS BATES, STONE CONTAINER, SMURFIT STONE, ALTIVITY and GRAPHIC PACKAGING. You should also be aware that opting to use another supplier may affect your warranty.